Personal data

Personal data collection and processing

Gironde Tourisme ensures the collection and processing of your personal data from this website complies with the French data protection act.

You reserve the right to access your data, rectify it in the event of errors, erase, restrict processing, data portability, object and define guidelines regarding what happens to your personal data after you die. Find out more about your rights on the CNIL website.

Please write to the following address to exercise your rights:

Gironde Tourisme
Service Communication
Immeuble Gironde
1 et 4 Terrasse du 8 mai 1945
CS 92015- 33076 BORDEAUX Cedex

Generally speaking, you do not have to share your personal data when you visit our website.

However, some of the services our website provides may require you to share certain information such as: your first name, surname, email address, phone number etc.

For example, when you fill in an information request form, contact form or subscribe to the newsletter. You can refuse to provide your personal data at any time. Should you refuse, you will not be able to use the aforementioned website services.

We can automatically collect some of your personal data just from you browsing our website.

Information request forms, contact forms and newsletter subscriptions.

The information collected on these forms is saved in a digital file by Gironde Tourisme.

It is saved for the time required to manage the commercial relationship and for a maximum of 3 years from when it is collected by the processing manager or the last contact made by the prospect. It is intended for Gironde Tourisme.

In accordance with the General Data Protection Regulation (GDPR), you can exercise your data protection rights and have your data rectified by emailing.

Who do we send your personal data to?

We are authorised to collect, use, transfer, save, process or send your data to third party companies as long as it is required to fulfil the contract between us. Just like Gironde Tourisme, these companies are obliged to protect personal data.

We may use external service providers for certain processes. The data is then sent to the Service Provider who has agreed not to use the data for their own purposes or share it with third parties. Just like Gironde Tourisme, these companies are also obliged to protect personal data.